Terms & Conditions
Effective Date: May 25, 2026
Welcome to the Half&Half Bakery website. These Terms & Conditions outline the rules, policies, and expectations for using our website, submitting inquiries, placing orders, making payments, and booking services with Half&Half Bakery.
By accessing this website, submitting an inquiry form, placing an order, making a payment, or booking a service, you agree to these Terms & Conditions.
Website Use
This website is owned and operated by Half&Half Bakery. The website is intended to provide information about our custom desserts, cakes, dessert tables, cake jars, brownies, mobile bakery experiences, gallery, inquiry process, and ordering options.
You agree to use this website only for lawful purposes and in a way that does not interfere with the security, functionality, or experience of the website.
Inquiries and Availability
Submitting an inquiry through the website does not guarantee availability, order acceptance, or event booking.
All custom orders, dessert table requests, mobile bakery bookings, and event services are subject to availability, location, order details, timeline, and business approval. Half&Half Bakery reserves the right to accept, decline, or request adjustments to any inquiry or order.
Your order or event booking is not confirmed until Half&Half Bakery has reviewed your request and provided written confirmation. A deposit, full payment, signed agreement, or additional details may be required before confirmation.
Custom Orders
Half&Half Bakery offers custom cakes, dessert tables, cake jars, brownies, custom treats, and other dessert services. Because many of our products are made by hand and customized for each client, final designs may vary slightly from inspiration images, sketches, or previous work.
We will do our best to honor your requested theme, colors, flavors, and design direction, but exact replicas are not guaranteed. Variations may occur due to ingredient availability, dessert size, structure, materials, artistic interpretation, and other production factors.
Inspiration Photos and Design References
If you submit inspiration photos, design references, color palettes, or other materials through our website or inquiry form, you confirm that you have the right to share them with us for reference purposes.
Inspiration images are used only as a guide. Half&Half Bakery does not guarantee exact copies of another baker’s work, copyrighted designs, branded characters, logos, or protected artwork unless proper permission has been obtained.
Orders and Payments
Orders may require a deposit, partial payment, or full payment before they are confirmed. Payment terms will depend on the type of order, event date, size, complexity, and service requested.
By placing an order or making a payment, you agree to provide accurate contact, billing, event, and order information.
Prices, product availability, service offerings, and package details are subject to change at any time without notice. Any quote provided is valid only for the period stated by Half&Half Bakery.
Mobile Bakery Bookings
Mobile bakery bookings are subject to availability, event location, guest count, setup requirements, staffing needs, travel distance, event type, and any additional service details.
Submitting an inquiry for the mobile bakery does not confirm your booking. A mobile bakery booking is only confirmed once Half&Half Bakery has reviewed the event details, provided approval, and received any required deposit, payment, or written agreement.
Additional fees may apply for travel, setup, staffing, customization, extended service time, special requests, or location-specific requirements.
The client is responsible for providing accurate event details, including location, setup access, parking information, event timing, and any venue requirements.
Event Setup and Access
For event orders, dessert tables, or mobile bakery services, the client is responsible for ensuring that Half&Half Bakery has safe and timely access to the event location.
The client must provide accurate setup information, including delivery location, access instructions, contact person, event timeline, and any venue restrictions.
Half&Half Bakery is not responsible for delays, setup issues, or service interruptions caused by incorrect information, limited access, unsafe conditions, venue restrictions, weather, traffic, or circumstances outside of our control.
Pickup, Delivery, and Transportation
Pickup, delivery, and event setup options may vary depending on the order or service requested.
Once an order is picked up by the client or their representative, Half&Half Bakery is not responsible for damage caused during transportation, handling, storage, or setup by anyone outside of our team.
Desserts should be transported and stored carefully. Many custom desserts are delicate and may be affected by heat, humidity, direct sunlight, uneven surfaces, or improper handling.
Cancellations, Refunds, and Changes
Because many of our desserts and event services are custom-made, deposits and payments may be non-refundable once an order is confirmed, ingredients are purchased, design work has begun, or production has started.
Cancellation, refund, and change policies may vary depending on the order type, event date, timeline, and amount of work already completed.
If you need to cancel or make changes to an order, please contact Half&Half Bakery as soon as possible. We will do our best to accommodate changes, but changes are not guaranteed and may result in additional fees.
Order Changes
Changes to flavors, designs, quantities, event details, pickup times, delivery details, or mobile bakery bookings must be requested as early as possible.
Half&Half Bakery reserves the right to decline changes that are requested too close to the order date or that cannot be accommodated due to timing, staffing, ingredients, design complexity, or availability.
Additional charges may apply for approved changes.
Allergies and Dietary Concerns
Half&Half Bakery may use ingredients that contain or come into contact with common allergens, including but not limited to milk, eggs, wheat, soy, peanuts, tree nuts, and other allergens.
Customers are responsible for notifying Half&Half Bakery of any allergies, dietary restrictions, or ingredient concerns before placing an order.
While we will do our best to note allergy-related requests, we cannot guarantee that any product is completely free from allergens or cross-contact. Customers with severe allergies should use their own discretion before placing an order or consuming our products.
Product Storage and Care
Desserts may require specific storage conditions to maintain freshness, structure, and quality. Half&Half Bakery may provide care instructions when applicable.
The client is responsible for following all storage, handling, and serving instructions after pickup, delivery, or setup.
Half&Half Bakery is not responsible for damage, melting, spoilage, or quality changes caused by improper storage, heat exposure, humidity, handling, transportation, or failure to follow care instructions.
Website Content and Intellectual Property
All website content, including text, images, graphics, logos, designs, branding, product descriptions, and other materials, belongs to Half&Half Bakery or is used with permission unless otherwise stated.
You may not copy, reproduce, distribute, modify, upload, display, sell, or use any website content without written permission from Half&Half Bakery.
Photos and Marketing Use
Half&Half Bakery may photograph completed cakes, desserts, dessert tables, mobile bakery setups, and event displays for portfolio, website, social media, marketing, and promotional purposes.
If you prefer that your order or event details not be shared publicly, please notify us in writing before your event or pickup date.
Third-Party Services
Our website may use third-party services for payment processing, forms, booking, analytics, social media, email communication, or other website functions.
Half&Half Bakery is not responsible for the privacy practices, security, policies, content, or performance of third-party platforms or services.
Payment Security
Payments made through the website may be processed by a secure third-party payment provider. Half&Half Bakery does not store full credit card information on its website.
By making a payment, you agree to the terms and policies of the applicable payment processor.
Limitation of Liability
Half&Half Bakery is not responsible for damages, losses, delays, allergic reactions, website errors, third-party service issues, customer-provided misinformation, improper storage or handling, event access issues, weather-related complications, or circumstances outside of our reasonable control.
By using our website, placing an order, or booking a service, you agree that Half&Half Bakery’s liability is limited to the amount paid for the specific product or service in question, to the fullest extent permitted by law.
Changes to These Terms
Half&Half Bakery may update these Terms & Conditions at any time. Any updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at: info@halfandhalfbakery.com